Homeowner enquiries appear in Enquiries in the provider workspace. They are separate from active linked projects.
Quick steps
- A homeowner shortlists your business and sends an enquiry from their project.
- You receive an in-app notification and an email.
- You open the enquiry in the provider workspace to review the project details Renoview makes available.
- You can then mark Interested or Not interested.
What you will see
- Project title, room type, and visible location details
- Homeowner contact details needed for the enquiry
- A project image preview when available
- The enquiry date and current status
How the inbox is organised
- Open – enquiries waiting for your response.
- Interested – enquiries where you marked Interested.
- Past – enquiries that were declined or withdrawn.
What access means
An enquiry lets you review enough project information to decide whether you are interested. It does not make you an active provider on the project; the homeowner controls that next step.